Shipping policy
Order Processing Time
We strive to process all orders in a timely fashion. Typically this is within one (1) business day, but can be up to three (3) business days in the case of a holiday period.
Order Payment Policy
All of our products are custom made on demand. Because of this, we require prepayment for the items upfront. Your card will be charged at the time your order is processed.
Production Times
As stated, all of our products are custom made on demand. Therefore it is important to allow enough time for the product to be made and then shipped to you.
Depending on production schedules, you can expect that it may take between two (2) and seven (7) business days to produce your product.
Shipping Times
Once the product is produced, it is shipped to you, which can take up to five (5) business days.
Our system will send you an email when your order ships, along with your tracking number. You can also retrieve your tracking number from the order confirmation link after shipping.
Shipping Costs
We try to make shipping simple. We charge you what it costs us to ship a product. For a typical order, the shipping costs are as follows:
| Destination | Cost (in USD) |
| United States | $3.99 |
| Canada | $6.49 |
| Australia & New Zealand | $6.99 |
| Europe | $4.39 |
| Elsewhere in the World | $5.99 |
Our shipping rates are subject to change, so please check here for the latest information before ordering.
For all international shipments outside the United States, please note that you are responsible for all customs duties that may be incurred. We are also unable to mark packages as gifts or change the description on the customs forms.